Data Highlights

$3.52 February 2022, +$1.02 from February 2021
$43M January 2022, - $48M from January 2021
172M January 2022, +59M from January 2021
527K February 2022, +91K from February 2021
1.67M February 2022, +128K from February 2021
200K January 2022, -50K from January 2021

Newsroom

Air Travel Consumer Report: Consumer Complaints Up from May, Nearly 270 Percent Above Pre-Pandemic Levels

WASHINGTON – The U.S. Department of Transportation today released its Air Travel Consumer Report (ATCR) on airline operational data compiled for the month of June and for the second quarter of 2022 for on-time performance, consumer complaints received, mishandled baggage, and mishandled wheelchairs and scooters. There was a 34.9% increase in air travel service complaints from May to June, and complaints are nearly 270 percent above pre-pandemic levels.